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  3. Remote Customer Service Representative jobs in the United States

Remote Customer Service Representative jobs in the United States

Job type
Job type
Salary
Min. salary, $/year
Level
Level
Other remote roles in USA:
  • Support Specialist
  • Customer Support Specialist
  • Customer Support Associate
  • Customer Support
  • Customer Care Specialist
  • Customer Service Associate

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      Sarah Jenkins

    • 2:30 PM - 3:00 PM

      Initial Interview

      Alex Chen

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      Product Manager Interview

      David G. (Hiring Manager)

    • 4:15 PM - 5:15 PM

      First Round Interview

      Sophie L.

  • Tue
    • 1:20 PM - 1:45 PM

      Introductory Interview

      Marta W.

    • 2:30 PM - 3:00 PM

      Kick-off Interview

      Daria (HR)

  • Wed
    • 1:00 PM - 1:45 PM

      Qualifying Interview

      James Miller

    • 5:30 PM - 6:00 PM

      Discovery Interview

      Chris V.

  • Thu
    • 2:30 PM - 3:00 PM

      First Interview

      Michael T.

    • 4:00 PM - 5:00 PM

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Remote Customer Service Representative Jobs — Discover Opportunities Across the USA

Companies across the USA are actively expanding their support teams, creating 285 open customer service representative remote jobs for motivated professionals ready to assist customers from anywhere. This role has become increasingly vital as businesses prioritize responsive, high-quality support delivered through digital channels. Job seekers searching for flexible, remote-friendly work will find this an ideal opportunity to grow their career while helping others.

Successful candidates typically bring strong communication skills, patience, and a genuine desire to solve problems quickly and accurately. Employers look for individuals who can multitask across chat, email, and phone platforms while maintaining a friendly, professional tone. Familiarity with CRM software, basic troubleshooting, and the ability to stay calm under pressure are highly valued traits. Companies eager to hire a customer service representative often prioritize adaptability and a customer-first mindset over years of experience.

Remote customer service representative positions in the USA typically offer flexible scheduling, home-based setups, and access to nationwide teams collaborating through digital tools. As more companies shift to distributed workforces, demand for reliable remote support professionals continues to rise across industries such as retail, healthcare, and technology. This trend reflects a broader shift toward accessible, location-independent employment opportunities nationwide.

If you're ready to start a rewarding career in customer support, now is the perfect time to explore current customer service representative vacancies. Global Work AI connects motivated professionals with employers seeking dedicated, remote-ready talent. Take the next step toward a flexible, fulfilling career today.

Frequently Asked
Questions

Everything you need to know about
finding your next role
  • What is the average salary for a customer service representative remote job in the USA?

    In the USA, a remote customer service representative typically earns about $16 to $22 per hour, or roughly $33,000 to $46,000 per year, depending on the employer, industry, and experience level. Companies in healthcare, fintech, and e-commerce often pay toward the higher end, especially for roles that handle complex issues or multiple systems. Many listings also include bonuses, paid training, or benefits that increase total compensation. If you're comparing opportunities, review current listings and look at whether the role is full-time, evenings, or weekend-based, since that can affect pay.
  • What skills are required for a customer service representative role?

    Strong communication is the foundation, but employers hiring for a remote customer service representative also look for active listening, empathy, problem-solving, and the ability to stay calm under pressure. In the USA, remote teams often expect comfort with CRM tools, ticketing systems, email, chat, and sometimes phone support. Clear writing matters just as much as speaking because many interactions happen online. Time management, attention to detail, and basic computer literacy are also important. As you review openings, compare the software and communication channels each customer service representative role uses most.
  • What does a customer service representative do in a remote role?

    A remote customer service representative helps customers by answering questions, resolving account issues, processing requests, and documenting interactions in company systems. In the USA, these jobs often involve phone, email, live chat, or support tickets, with schedules tied to business hours, extended coverage, or shift-based support. The work may include explaining policies, troubleshooting common problems, and escalating complex cases to other teams. Because the role is remote, staying organized and responsive is essential. It helps to review listings carefully so you can see whether the position leans more toward inbound support, retention, or technical assistance.
  • Do I need previous call center or customer support experience for this customer service representative job?

    Not always. Many remote customer service representative jobs in the USA are open to candidates with strong communication skills and a willingness to learn, even if they have not worked in a call center before. Employers often value transferable experience from retail, hospitality, reception, or administrative roles where you dealt with customers and solved problems. That said, prior customer support experience can help you stand out, especially for roles with higher call volume or more technical products. Check each posting for preferred experience levels, since some employers provide structured training for entry-level applicants.
  • What qualifications do I need to apply for a remote customer service representative position?

    Most employers in the USA require a high school diploma or GED for a remote customer service representative position, along with reliable internet access, a quiet workspace, and basic computer skills. Some roles may prefer an associate degree or prior experience with customer support tools, but that is not always required. Depending on the company, you may also need typing proficiency, a headset, and familiarity with Microsoft Office or Google Workspace. If the role supports regulated industries like healthcare or finance, extra screening or job-specific training may apply, so it is worth comparing the requirements across listings.
  • How does the hiring process work for a remote customer service representative job?

    The hiring process usually starts with an online application and resume review, followed by one or more interviews by phone, video, or email. For remote customer service representative roles in the USA, employers often include skills assessments that test typing speed, communication, problem-solving, or scenario-based responses. Some companies also check references, verify work eligibility, and confirm your home office setup before making an offer. Training may begin after onboarding and can be virtual or self-paced. If you're preparing to apply, review current listings for the company’s exact process and expected timeline.
  • What are the career growth opportunities after working as a customer service representative?

    Starting as a customer service representative can lead to several paths in the USA, especially in companies that promote from within. Common next steps include senior customer service representative, team lead, quality assurance specialist, trainer, account specialist, or supervisor. With experience, some professionals move into operations, sales support, client success, or workforce management. Remote experience is especially valuable because it shows you can work independently and communicate clearly across digital channels. If long-term growth matters to you, compare related roles and watch for employers that offer clear advancement, mentorship, or internal training programs.

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285 jobs found

  • VF Corporation

    VF Corporation

    Today

    Customer service representative

    What will you do? A day in the life of a Customer Service Representative at VF looks a little like this. The Customer Service Representative empowers our consumers to live active lifestyles by...

    remote, United States
    $32k – $40k/yrFull TimeJunior (<2 years)
  • Brown & Brown Insurance

    Brown & Brown Insurance

    Today

    Customer service representative - professional liability

    Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. One80 Intermediaries is seeking a Customer Service...

    remote, IL, United States
    $34k – $36k/yrFull TimeJunior (<2 years)
  • TopView Sightseeing

    TopView Sightseeing

    a day ago

    Customer service representative

    TopView is a fast-growing sightseeing and local experiences company offering a wide range of experiences across major cities in the U.S. and London. Our offerings include TopView Hop-On Hop-Off bus...

    remote, TX, United States
    $24k/yrFull TimeJunior (<2 years)
  • Sierra Select Distributors, Inc.

    Sierra Select Distributors, Inc.

    a day ago

    Customer service representative

    Sierra Select is seeking a professional and customer-focused Remote Customer Service Representative to join our team. This position will support customers and dealer partners by providing timely...

    remote, United States
    Full TimeJunior (<2 years)
  • Ninja Partners LLC

    Ninja Partners LLC

    2 days ago

    Customer service representative ii (seasonal)

    Work Setup: Remote/WAH Equipment: (BYOD) Bring-Your-Own-Device Salary: $16/hr The Customer Service Representative II is responsible for handling incoming customer inquiries via phone, email, or chat...

    remote, United States
    $32k/yrPart TimeJunior (<2 years)
  • Alivi Health

    Alivi Health

    3 days ago

    Customer service representative

    JOB SUMMARY An Alivi Customer Service Representative (CSR) will provide prompt and courteous support to the members of our health plan partners in English (Spanish fluency a plus) and address...

    remote, Miami, FL, United States
    $33k/yrFull TimeJunior (<2 years)
  • B

    Banuelos Insurance Solutions

    3 days ago

    Customer service representative

    Benefits: Simple IRA - employer matching Bonus based on performance Dental insurance Flexible schedule Health insurance Opportunity for advancement Training & development Vision insurance Are you...

    remote, CA, United States
    Full TimeJunior (<2 years)
  • Group O

    Group O

    5 days ago

    Customer service representative

    Customer Service Representative Department: Call Center Employment Type: Full Time Location: Remote - United States Reporting To: Kimberly Castillo-Cisneros Compensation: $16.00 / hour Description...

    remote, United States
    $32k/yrFull TimeEntry with Degree
  • Fleetworthy

    Fleetworthy

    5 days ago

    Customer service representative (english/spanish bilingual)

    Fleetworthy offers the only complete technology suite for fleet readiness, uniting safety and compliance, toll management, and weigh station bypass solutions. We help fleets streamline operations,...

    remote, United States
    Full TimeJunior (<2 years)
  • iShare Inc

    iShare Inc

    6 days ago

    Customer service representative banking

    🚨 Great Opportunity — 100% Remote! 💼 Hiring: Customer Service Representative | Banking Services We’re looking for a Customer Service Representative who can support customers with financial...

    remote, United States
    Full TimeJunior (<2 years)
  • Sentara Health

    Sentara Health

    7 days ago

    Customer service representative i

    Overview: Sentara Health is currently seeking a full-time remote Customer Service Representative. Position Status: Full-time, Day Shift Position Location: This is a remote position; however,...

    remote, VA, United States
    $42k – $62k/yrFull TimeJunior (<2 years)
  • CPSI

    CPSI

    7 days ago

    Customer service representative - 11:30am - 8pm pst

    The Customer Service Representative role is a fully-remote position that is responsible for providing TruBridge Contact Center Support to clients Early Out Service patients and will support either...

    remote, United States
    Full TimeEntry with Degree
  • CPSI

    CPSI

    7 days ago

    Customer service representative - 8am - 5pm pst

    The Customer Service Representative role is a fully-remote position that is responsible for providing TruBridge Contact Center Support to clients Early Out Service patients and will be available 8am...

    remote, United States
    Full TimeEntry with Degree
  • CPSI

    CPSI

    7 days ago

    Customer service representative - 11am - 8pm cst

    The Customer Service Representative role is a fully-remote position that is responsible for providing TruBridge Contact Center Support to clients Early Out Service patients and will be available 11am...

    remote, United States
    Full TimeEntry with Degree
  • CSI

    CSI

    8 days ago

    Customer service representative - financial institution support

    Job Description: As a Customer Service Representative, you will serve as a primary point of contact for CSI's financial institution clients, delivering exceptional customer service through timely...

    remote, United States
    Full TimeJunior (<2 years)
  • Parts Express International, Inc.

    Parts Express International, Inc.

    8 days ago

    Customer service representative

    The Customer Service Representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. They will listen to clients to...

    remote, Springboro, OH, United States
    Part TimeJunior (<2 years)
  • Hire Overseas

    Hire Overseas

    9 days ago

    Customer service representative (bbs833)

    We're looking for a Customer Service Representative to handle inbound customer calls, book appointments, manage basic administrative tasks, and support field team dispatching and billing for a...

    remote, United States
    Full TimeJunior (<2 years)
  • WSP

    WSP

    9 days ago

    Customer service representative

    WSP is searching for Full-Time Customer Service Representatives that are passionate about solving problems and enjoy providing excellent customer service. This Opportunity Our Customer Service...

    remote, CO, United States
    $42k – $44k/yrFull TimeJunior (<2 years)
  • Enterprise Call Center

    Enterprise Call Center

    10 days ago

    Customer service representative – inbound calls

    Company Description Genesis Call Center recruits, trains, and manages U.S.-based Customer Service Representatives (CSRs) who support national brands across customer service, roadside assistance,...

    remote, United States
    $22k – $26k/yrFull TimeEntry with Degree
  • ScholarTrip

    ScholarTrip

    10 days ago

    Customer service representative

    ScholarTrip is hiring a Customer Service Representative in Orlando, Florida to assist travelers with questions, bookings, and service requests. This is a remote position for Orlando-area candidates....

    remote, FL, United States
    $46k – $56k/yrFull TimeEntry with Degree
  • Bass Pro Shops

    Bass Pro Shops

    14 days ago

    Customer service representative - contact center

    POSITION SUMMARY The Customer Service Representative – Contact Center serves as a front-line agent within the Contact Center, delivering Bass Pro Shops' legendary customer service through phone,...

    remote, United States
    Part TimeEntry with Degree
  • General Dynamics Information Technology

    General Dynamics Information Technology

    14 days ago

    Customer service representative i

    CUSTOMER SERVICE REPRESENTATIVE I We are GDIT. The people supporting and securing some of the most complex government, defense, and intelligence projects across the country. We ensure today is safe...

    remote, LA, United States
    $30k – $41k/yrFull TimeJunior (<2 years)
  • Floral Image

    Floral Image

    15 days ago

    Customer service representative

    Position Overview Now Hiring: Customer Service Representative Floral Image North America (FINA) Full-Time | Salary $50,000 | Company Vehicle Provided Location: Phoenix, AZ- Field Based role with 100%...

    remote, AZ, United States
    $50k/yrFull TimeEntry with Degree
  • Highmark Health

    Highmark Health

    15 days ago

    Associate customer service representative

    Company : United Concordia Dental Job Description : JOB SUMMARY This Associate Customer Service Representative handles customer inquiries by telephone and/or email and/or in person from individual...

    remote, PA, United States
    $38k – $48k/yrFull TimeJunior (<2 years)
  • UnitedHealth Group

    UnitedHealth Group

    16 days ago

    Customer service representative

    $1,500 Sign-On Bonus for External Candidates This position is Remote in Maine. If you are located within commutable distance to the office at 43 Whiting Hill Rd Brewer, Maine 04412, you will have the...

    remote, ME, United States
    $32k – $58k/yrFull TimeJunior (<2 years)
  • Hope Plumbing, Heating & Cooling

    Hope Plumbing, Heating & Cooling

    16 days ago

    Customer service representative

    Hope Plumbing, Heating, and Cooling is looking for a customer service representative to join our team. This is a remote position, with in-office training. This person will drive customer satisfaction...

    remote, Indianapolis, IN, United States
    Full TimeJunior (<2 years)
  • Palco

    Palco

    17 days ago

    Customer service representative

    Customer Service Representative We’re Palco. We provide the management, support, and systems behind self-directed programs—the services that help people hire, pay, and manage their own caregivers...

    remote, Dallas, TX, United States
    Full TimeJunior (<2 years)
  • Qode

    Qode

    19 days ago

    Customer service representative

    About the Role We are seeking a friendly, reliable, and customer-focused Customer Service Representative to join our dynamic, global, remote-first team. The ideal candidate possesses a genuine...

    remote, United States
    $48k – $71k/yrFull TimeEntry with Degree
  • Aventiv Technologies

    Aventiv Technologies

    20 days ago

    Customer service representative i

    Welcome to Aventiv! Please watch this brief video to find out if this is the place you want to be! Aventiv Technologies – Where your future awaits - YouTube Watch here Associate Referral Reward...

    remote, Louisville, KY, United States
    $34k/yrFull TimeJunior (<2 years)
  • RX MEDICAL LLC

    RX MEDICAL LLC

    20 days ago

    Customer service representative

    Job Details Job Location: Carrollton - Carrollton, TX 75006 About the Role Are you a natural problem-solver who loves keeping things running smoothly? We're looking for a Customer Service...

    remote, TX, United States
    Full TimeJunior (<2 years)
  • Yessio LLC

    Yessio LLC

    21 days ago

    Customer service representative

    ABOUT YESSIO With offices in Sandy UT, you have the ability to be remote! We can hire remotely throughout the state of Utah, including Price, Logan, Cedar City, St. George, Provo, and Salt Lake City....

    remote, UT, United States
    Full TimeEntry with Degree
  • Helpware

    Helpware

    21 days ago

    Customer service representative tier 2

    Customer Service Representative Tier 2 Location: Lexington, Danville, or Somerset, KY | Work Setup: Conditional remote About Us Helpware is a technology-driven company with offices in the USA,...

    remote, KY, United States
    Full TimeJunior (<2 years)
  • Jobs for Humanity

    Jobs for Humanity

    21 days ago

    Customer service representative

    Company Description Bitarchitects is a premier architecture, engineering and construction firm headquartered in Washington, D.C., known for driving innovation in the built environment. Our...

    remote, United States
    Full TimeJunior (<2 years)
  • Cardinal Health

    Cardinal Health

    21 days ago

    Representative ii, customer service operations

    Shift: Monday–Friday | 10:00 AM – 6:30 PM EST What Customer Operations Support contributes to Cardinal Health Customer Service is responsible for establishing, maintaining and enhancing customer...

    remote, United States
    $33k – $47k/yrFull TimeJunior (<2 years)
  • Hyre

    Hyre

    23 days ago

    Customer service representative (remote)

    Customer Service Virtual Assistant Work Type: Full-time. Schedule: Standard U.S. business hours. Location: 100% Remote. Role Overview We are seeking a reliable and detail-oriented Customer Service...

    remote, United States
    Full TimeMiddle (2-4 years)
  • InteLogix

    InteLogix

    a month ago

    Customer service credit representative

    Pay Rate: $11/hr Who we are: At InteLogix, we are passionate about empowering individuals and organizations to achieve their full potential. As a trusted leader in our industry, we are committed to...

    remote, United States
    $22k/yrFull TimeEntry with Degree
  • Liberty Mutual Insurance

    Liberty Mutual Insurance

    a month ago

    Associate customer service representative

    Description Premium Audit Services and CSO Involuntary Market are inbound service environments that perform a variety of customer support duties. These duties include, but are not limited to,...

    remote, United States
    Full TimeJunior (<2 years)
  • PharmaCentra, LLC

    PharmaCentra, LLC

    a month ago

    Customer service representative (remote)

    Customer Service Representative (Remote) Shared Services Team | Full-Time Company: PharmaCentra LLC Location: Remote (United States) Pay: $12.00 per hour Schedule: Full-Time, includes one weekend day...

    remote, United States
    $24k/yrFull TimeJunior (<2 years)
  • Kroll

    Kroll

    a month ago

    Customer service representative i, cyber & data resilience

    Description In a world of disruption and increasingly complex business challenges, our professionals bring truth into focus with the Kroll Lens. Our sharp analytical skills, paired with the latest...

    remote, TN, United States
    $30k/yrFull TimeEntry with Degree
  • iShare Inc

    iShare Inc

    a month ago

    Customer service representative

    Exciting Remote Opportunity – Apply Now! Role: Customer Service Representative Location: Remote Contract: Initial 6-month contract Schedule: 24/7 operations — 8-hour rotational shifts, including day,...

    remote, United States
    Full TimeJunior (<2 years)

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