GW
ScholarTrip

ScholarTrip

·10 days ago

Customer service representative

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Location

remote, FL, United States

Salary

$46k – $56k/yr

Commitment

Full Time

Level

Entry with Degree

Required skills

Customer serviceCommunication skillsComputer skillsTyping skillsTravel servicesCRM softwareProblem solvingData entry

Job Description

ScholarTrip is hiring a Customer Service Representative in Orlando, Florida to assist travelers with questions, bookings, and service requests. This is a remote position for Orlando-area candidates. Full-time and part-time schedules are available. Pay: $23–$28/hour. No previous experience is required. Training is provided.

Duties

  • Respond to customers by phone and email.
  • Assist with travel-related questions.
  • Support booking and itinerary requests.
  • Provide clear and accurate information.
  • Update customer records and notes.
  • Escalate complex requests when needed.

Qualifications

  • Must reside in the Orlando, FL area.
  • Authorized to work in the United States.
  • High school diploma or equivalent.
  • Strong communication skills.
  • Basic computer and typing skills.
  • Ability to work independently from home.

Extra Skills (Optional)

  • Previous customer service experience.
  • Familiarity with travel services.
  • Experience with CRM software.

Benefits

  • Competitive pay of $23–$28/hour.
  • Full-time or part-time schedules.
  • Fully remote work arrangement.
  • Paid training and onboarding.
  • Paid time off for eligible employees.
  • Career growth opportunities.

Join ScholarTrip and provide friendly, dependable service to travelers from the Orlando area.

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