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  3. Remote Customer Service Associate jobs in the United States

Remote Customer Service Associate jobs in the United States

Job type
Job type
Salary
Min. salary, $/year
Level
Level
Other remote roles in USA:
  • Support Specialist
  • Customer Support Specialist
  • Customer Support Associate
  • Customer Service Representative
  • Customer Support
  • Customer Care Specialist

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  • Sun
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      Senior Product Manager Interview

      Sarah Jenkins

    • 2:30 PM - 3:00 PM

      Initial Interview

      Alex Chen

  • Mon
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      Product Manager Interview

      David G. (Hiring Manager)

    • 4:15 PM - 5:15 PM

      First Round Interview

      Sophie L.

  • Tue
    • 1:20 PM - 1:45 PM

      Introductory Interview

      Marta W.

    • 2:30 PM - 3:00 PM

      Kick-off Interview

      Daria (HR)

  • Wed
    • 1:00 PM - 1:45 PM

      Qualifying Interview

      James Miller

    • 5:30 PM - 6:00 PM

      Discovery Interview

      Chris V.

  • Thu
    • 2:30 PM - 3:00 PM

      First Interview

      Michael T.

    • 4:00 PM - 5:00 PM

      Interview

      Den

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Remote Customer Service Associate Jobs in the USA — Build Your Career From Anywhere

The demand for customer service associate jobs across the USA continues to climb as companies expand their remote support teams to meet customer needs around the clock. We currently have 230 open positions for a remote customer service associate, offering flexibility and stability for candidates ready to jump into a fast-paced, people-focused role. This is an excellent opportunity for those seeking meaningful work without the commute.

Success in this role calls for strong verbal and written communication skills, patience, and the ability to multitask across chat, email, and phone platforms. Employers looking to hire a customer service associate typically seek candidates who are tech-savvy, empathetic, and comfortable navigating CRM systems while resolving issues efficiently. Problem-solving ability and a calm, positive attitude under pressure are highly valued, along with adaptability to shifting schedules and customer demands.

Remote work for customer service associate positions has become the norm rather than the exception, with companies across the USA embracing distributed teams to widen their talent pool. This shift has fueled steady growth in customer service associate vacancies, as businesses recognize that flexible arrangements often boost morale and productivity. Regional hiring outlooks remain strong, particularly for candidates who can demonstrate reliability and independence in a home-based setting.

If you're ready to take the next step in your career, now is a great time to explore current openings through Global Work AI. Whether you're new to the field or bring years of experience, there's a place for you among today's growing customer service associate opportunities. Start your search today and find the remote role that fits your goals.

Frequently Asked
Questions

Everything you need to know about
finding your next role
  • What is the average salary for a remote customer service associate in the USA?

    In the USA, a remote customer service associate typically earns about $35,000 to $45,000 a year, with hourly roles often landing around $16 to $22 per hour. Pay can be higher for jobs supporting technical products, healthcare, financial services, or evening and weekend coverage. Many employers also offer bonuses, overtime eligibility, or performance incentives. Because remote pay can vary by company and responsibilities, it helps to compare current listings for the customer service associate role and look at total compensation, not just base salary.
  • What skills and qualifications do I need for a remote customer service associate job?

    Strong communication, active listening, problem-solving, and basic computer skills are the core requirements for a remote customer service associate. Employers in the USA commonly look for comfort with CRM systems, email and chat platforms, typing accuracy, and the ability to work independently from home. A high school diploma is often enough, though some companies prefer prior retail, hospitality, or support experience. Being organized, patient, and reliable matters just as much as technical knowledge, so reviewing job descriptions can help you match the most common qualifications.
  • What does a remote customer service associate do day to day?

    A remote customer service associate usually handles customer questions by phone, email, live chat, or support ticket systems. Daily work often includes answering account or order inquiries, resolving complaints, documenting interactions, updating records in CRM tools, and escalating issues when needed. In the USA, these roles may also involve following scripts, meeting response-time goals, and staying connected with supervisors through virtual team channels. The exact mix depends on the industry, so comparing listings can show whether a role leans more toward sales support, technical support, or account care.
  • Is prior customer support or call center experience required for this role?

    Not always. Many remote customer service associate jobs in the USA are open to candidates without direct call center experience if they can show strong communication, computer literacy, and a customer-first mindset. Some employers do prefer candidates with previous support, retail, or phone-based service experience, especially for roles with higher call volume or more complex products. If you’re new to the field, transferable skills from hospitality, reception, or administrative work can still be valuable, and entry-level postings are worth comparing closely.
  • What does the hiring process look like for a remote customer service associate job in the USA?

    The process usually starts with an online application and resume review, followed by one or more interviews by phone or video. Many USA employers also use skills assessments to check typing speed, written communication, scenario handling, and basic software use. For a remote customer service associate, background checks and reference checks are common, and some companies include a mock customer interaction. Because remote hiring can move quickly, it’s useful to prepare examples of conflict resolution and compare the steps across similar listings.
  • Do remote customer service associate jobs provide training and home office equipment?

    Yes, many remote customer service associate employers in the USA provide paid onboarding, system training, and product education before you begin taking live contacts. Equipment support varies by company: some send a laptop, headset, and security software, while others require you to use your own computer and internet connection with specific technical standards. Policies can differ even within the same industry, so it’s smart to check listings for details on equipment stipends, internet requirements, and whether training is fully remote or partly scheduled on site.
  • What are the typical schedule and working hours for a remote customer service associate?

    Schedules vary, but many remote customer service associate roles in the USA follow full-time shifts of 35 to 40 hours per week. Some positions are daytime weekday schedules, while others include evenings, weekends, or rotating shifts to cover customer demand across time zones. Part-time options are also common in retail, healthcare, and support centers. Because hours can differ by employer and business need, reviewing current postings is the best way to see whether the role offers fixed shifts, flexible scheduling, or required holiday coverage.

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230 jobs found

  • BAYADA Home Health Care

    BAYADA Home Health Care

    Today

    Associate, referral intake

    BAYADA Home Health Care is seeking a Referral Intake Coordinator to join our Customer Care Center team which operates 7 days a week, 365 days a year. This is a remote opportunity. The Intake...

    remote, United States
    $42k/yrFull TimeJunior (<2 years)
  • Encoura

    Encoura

    Today

    Remote customer service associate, temporary

    Role Overview As a Temporary Customer Service Associate, you’ll support students, faculty, and staff across the country while learning industry leading technology like Amazon Connect and Connect...

    remote, United States
    $25k/yrFull TimeJunior (<2 years)
  • Honest Networks

    Honest Networks

    Today

    Customer/technical support associate

    About Honest Networks Honest Networks is dedicated to delivering high-quality and affordable internet service as a catalyst for community growth, fostering learning, creativity, and enjoyment. We are...

    remote, United States
    $36k – $48k/yrFull TimeJunior (<2 years)
  • Motorola Solutions

    Motorola Solutions

    a day ago

    Associate customer support manager

    Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere....

    remote, United States
    $80k – $90k/yrFull TimeMiddle (2-4 years)
  • Walden Local Meat Co.

    Walden Local Meat Co.

    a day ago

    Member experience associate

    Member Experience Associate Location: Tewksbury, MA (remote) Schedule: Saturday-Wednesday, 9:00am-5:00pm Employment Type: Full-time, Hourly Pay: $23.00 - 25.00 per hour Who Walden is: Most meat in...

    remote, MA, United States
    $46k – $50k/yrFull TimeJunior (<2 years)
  • CDK Global

    CDK Global

    3 days ago

    Associate customer success specialist - service

    Remote: Must live near a major airport and be able to travel up to 25% as needed About Us CDK Global is a leading provider of cloud-based software to dealerships and Original Equipment Manufacturers...

    remote, United States
    $60k – $68k/yrFull TimeJunior (<2 years)
  • Jobgether

    Jobgether

    3 days ago

    Associate customer support technician

    This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Associate Customer Support Technician based in the United States....

    remote, United States
    $42k – $52k/yrFull TimeJunior (<2 years)
  • Honey Homes

    Honey Homes

    6 days ago

    Member operations associate (ny/nj)

    About Honey Homes Honey Homes is reimagining homeownership through a membership that makes maintaining a home effortless. Our members have a dedicated handyman who proactively cares for their home...

    remote, NJ, United States
    $72k/yrFull TimeJunior (<2 years)
  • Computer Task Group, Inc

    Computer Task Group, Inc

    6 days ago

    Call center agent - employee service associate

    CTG is seeking to fill a Call Center Agent - Employee Service Associate opening for our client in California. Location: Remote Duration: 7 months Shift: M-F 8am - 5 pm PST (11am - 8 pm EST//10am - 7...

    remote, CA, United States
    $45k/yrFull TimeJunior (<2 years)
  • Fullstack Academy

    Fullstack Academy

    8 days ago

    Customer support associate

    About Simplilearn Simplilearn is the world’s #1 online Bootcamp provider, enabling learners around the globe with rigorous and highly specialized training offered in partnership with world-renowned...

    remote, United States
    $45k – $50k/yrFull TimeJunior (<2 years)
  • Evergreen Waffles & Pancakes

    Evergreen Waffles & Pancakes

    9 days ago

    Customer service & community associate, weekends (part-time)

    What You Will Do The Customer Service & Community Associate will provide weekend coverage for Evergreen’s customer service and social channels. You’ll help make sure our customers receive timely,...

    remote, Glencoe, IL, United States
    Part TimeJunior (<2 years)
  • Betr

    Betr

    9 days ago

    Customer operations associate

    ABOUT BETR Founded in 2022 by Joey Levy and Jake Paul, Betr has built the world's first real money gaming Super App. The Betr super app currently consists of Picks, Social Sportsbook, Social Casino,...

    remote, United States
    Full TimeJunior (<2 years)
  • Agero

    Agero

    10 days ago

    Remote response associate, roadside assistance (csr)

    About Agero: Wherever drivers go, we’re leading the way. Agero’s mission is to rethink the vehicle ownership experience through a powerful combination of passionate people and data-driven technology,...

    remote, AL, United States
    $32k/yrFull TimeJunior (<2 years)
  • Crash Champions

    Crash Champions

    10 days ago

    Customer experience associate i

    Champions Do More As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service...

    remote, United States
    $32k – $38k/yrFull TimeJunior (<2 years)
  • Stryker

    Stryker

    12 days ago

    Service associate- manhattan/bronx, ny

    Work Flexibility: Field-based Who we want Customer oriented representatives. A person who has an eye for impressing our customers and building strong relationships. Competitive Spirit. Team players...

    remote, NY, United States
    $52k – $71k/yrFull TimeEntry with Degree
  • Virginia Information Technologies Agency

    Virginia Information Technologies Agency

    13 days ago

    Customer service associate (multiple positions, eligible to telework)

    Customer Service Associate (Multiple Positions, Eligible to Telework) State Role Title: Financial Services Spec I Hiring Range: $45,739 Pay Band: 4 Agency: Department of Taxation Location: Danville,...

    remote, VA, United States
    $46k/yrFull TimeJunior (<2 years)
  • Surgent McCoy CPE LLC

    Surgent McCoy CPE LLC

    13 days ago

    Associate, customer care (english)

    KnowFully Learning Group is growing and is currently in search of an Associate, Customer Care! KnowFully Learning Group provides comprehensive and engaging continuing education for professionals at...

    remote, Radnor, PA, United States
    $36k/yrFull TimeNo Skills
  • VIP Traveler

    VIP Traveler

    14 days ago

    Customer service associate manager

    Customer Service Associate Manager Reports to: Customer Service & Bookings Manager Location: Remote / Hybrid | Full-Time About the Role VIP Traveler is looking for a Customer Service Associate...

    remote, United States
    $50k – $70k/yrFull TimeMiddle (2-4 years)
  • Highmark Health

    Highmark Health

    15 days ago

    Associate customer service representative

    Company : United Concordia Dental Job Description : JOB SUMMARY This Associate Customer Service Representative handles customer inquiries by telephone and/or email and/or in person from individual...

    remote, PA, United States
    $38k – $48k/yrFull TimeJunior (<2 years)
  • AIL

    AIL

    15 days ago

    Customer service associate | remote on zoom

    Customer Service Associate | 100% Remote 100% Remote | Work From Home | Entry Level Welcome | Warm Candidate Leads | Training Provided Work Arrangement: 100% Remote / Work From Home Location:...

    remote, United States
    Full TimeJunior (<2 years)
  • Foley

    Foley

    17 days ago

    Customer support associate (part-time)

    The Customer Support Associate plays an important role in completing data entry and administrative tasks that support client requests. This position provides timely, accurate, and compliant service...

    remote, AZ, United States
    Part TimeJunior (<2 years)
  • H

    Hellosunshinetravels

    17 days ago

    Client services associate

    Hello Sunshine Travels is a growing travel business dedicated to helping individuals turn their passion for travel into income. We specialize in providing the tools, training, and support for...

    remote, Jersey City, NJ, United States
    Full TimeJunior (<2 years)
  • H

    Hellosunshinetravels

    17 days ago

    Client service associate

    About the Role: We're looking for an enthusiastic and detail-oriented Customer Service Representative to join our growing travel team! In this role, you'll provide world-class service to clients...

    remote, Kissimmee, FL, United States
    Full TimeJunior (<2 years)
  • RELO Direct

    RELO Direct

    19 days ago

    Associate client service manager

    The most successful Associate Client Service Managers (ACSMs) contribute to organizational excellence through exceptional delivery of all domestic and international relocation services to our...

    remote, Chicago, IL, United States
    $50k – $70k/yrFull TimeJunior (<2 years)
  • Donnelley Financial Solutions

    Donnelley Financial Solutions

    20 days ago

    Service delivery associate

    Join a dynamic team at the pulse of global markets, where we deliver innovative software and service solutions for essential financial reporting and capital markets transactions. At DFIN, we are a...

    remote, United States
    Full TimeJunior (<2 years)
  • Reliance Relocation Services Inc

    Reliance Relocation Services Inc

    20 days ago

    Associate client service manager

    The most successful Associate Client Service Managers (ACSMs) contribute to organizational excellence through exceptional delivery of all domestic and international relocation services to our...

    remote, Chicago, IL, United States
    $50k – $70k/yrFull TimeJunior (<2 years)
  • Verint

    Verint

    20 days ago

    Associate service delivery manager

    At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations discover opportunities previously only scarcely imagined by connecting work, data,...

    remote, United States
    Full TimeJunior (<2 years)
  • Tecovas

    Tecovas

    21 days ago

    Seasonal customer experience associate

    We're passionate about customer experience here at Tecovas, and we're looking for Seasonal Customer Experience Associates to ensure our current and future customers have the best possible interaction...

    remote, United States
    $36k/yrPart TimeJunior (<2 years)
  • Renewal by Andersen | Esler Companies

    Renewal by Andersen | Esler Companies

    21 days ago

    Call center associate

    Overview If you have experience in customer service, motivated by metrics and set goals, this is the opportunity for you! As a Call Center Associate for Esler Companies – Renewal by Andersen you will...

    remote, United States
    $50k – $70k/yrFull TimeJunior (<2 years)
  • Cengage Group

    Cengage Group

    23 days ago

    Customer support associate

    We believe in the power and joy of learning At Cengage, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared...

    remote, OH, United States
    $30k – $40k/yrFull TimeEntry with Degree
  • S

    StarTex Software LLC

    25 days ago

    Customer success associate

    Currently hiring in the following states: AZ, CO, CT, FL, IL, MA, MI, NC, NJ, NV, NY, OK, PA, TN, TX, VA EHS Software Customer Success Associate Join EHS Insight, a renowned StarTex Software brand,...

    remote, AZ, United States
    Full TimeJunior (<2 years)
  • Startek

    Startek

    a month ago

    Customer service associate - work from home (ar, tx, oh, sc, nc, va, mi, pa only)

    We're seeking compassionate, customer-focused professionals to join our team! In this role, you'll be the first point of contact for patients receiving specialty medications, providing support,...

    remote, AR, United States
    $28k/yrFull TimeEntry with Degree
  • Startek

    Startek

    a month ago

    Customer service associate - west virginia

    In this position, you will be working diligently with your customers, providing them with solutions, answering general customer service questions that may include service issues, billing inquiries,...

    remote, WV, United States
    $28k – $32k/yrFull TimeEntry with Degree
  • Lumen Technologies

    Lumen Technologies

    a month ago

    Field services associate i

    Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance...

    remote, AK, United States
    $38k – $56k/yrFull TimeJunior (<2 years)
  • Liberty Mutual Insurance

    Liberty Mutual Insurance

    a month ago

    Associate customer service representative

    Description Premium Audit Services and CSO Involuntary Market are inbound service environments that perform a variety of customer support duties. These duties include, but are not limited to,...

    remote, United States
    Full TimeJunior (<2 years)
  • AIL

    AIL

    a month ago

    Remote services associate | entry-level customer service

    REMOTE Services Associate | Entry-Level Customer Service & Benefits AO Globe Life | 100% Work From Home | No Insurance Experience Required | Training & Mentorship Provided Build a Remote Career...

    remote, United States
    Full TimeEntry with Degree
  • Peerspace

    Peerspace

    a month ago

    Customer experience associate

    Customer Experience Associate Peerspace is the leading and category defining online marketplace for venue rentals for meetings, productions, and events. We open doors to the most inspiring spaces...

    remote, United States
    $50k/yrFull TimeJunior (<2 years)
  • WellBiz Brands

    WellBiz Brands

    a month ago

    Retail sales associate / customer service

    Overview If you’re looking for a retail sales associate / customer service job where you can positively change the lives of clients in a meaningful way, then look no further! Retail Sales Associates...

    remote, Phoenix (Moon Valley), AZ, United States
    $6k/yrFull TimeJunior (<2 years)
  • Mariner

    Mariner

    a month ago

    Senior client service associate

    The senior client service associate is a critical part of the Mariner team, responsible for delivering extraordinary client service, care and leadership. As one of the first associates a client...

    remote, United States
    Full TimeSenior (5+ years)
  • Nuvant Consulting Group

    Nuvant Consulting Group

    a month ago

    Account associate

    About the Role: Nuvant is looking for Account Associates to join our growing team of client-focused professionals. In this role, you’ll be the first point of contact for individuals and businesses...

    remote, Annapolis, MD, United States
    Full TimeJunior (<2 years)

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