Summary

The Ops POC keeps Targeted Solutions, LLC's primary client efforts stable, staffed, and positioned to grow — owning staffing outcomes, contract deliverables, and people-management functions for programs, with accountability transferring in phases as clearance and competency are established.

Essential Duties

• Own staffing outcomes: anticipate vacancies, proactive recruiting pipeline development, direct sourcing priorities, run qualifying screen/selection (labor category, clearance, client approval), manage onboarding handoff
• Set and maintain bench targets; direct Talent Acquisition's sourcing to keep qualified backfill ready
• Serve as operational point of contact to client program offices once system access begins
• Own recurring contract deliverables: monthly labor/training reporting, quarterly status reporting, leave-utilization reporting
• Lead/attend client program-office meetings
• Escalate staffing or delivery risk to Company leadership
• Conduct performance appraisals for program staff; administer leave requests
• Partner with HR, contracts, and accounting on compliance (labor-category requirements, FAR flow-down)
• During ramp: assist company bookkeeping, shadow recruiting/pipeline activity, study contract Position Descriptions, learn company processes for later process improvement exercises

Phased Scope

Role, hours, and accountability expand across five stages (Trust-building → Extended ramp → Ramping → Co-own → Full-scope), gated by clearance outcome and demonstrated competency rather than fixed seniority.

Education

Bachelor's degree required; Master's preferred

Minimum Qualifications

• Ability to obtain and maintain a security clearance
• Experience in staffing/recruiting coordination, contract operations, or program administration
• Proficiency with standard finance/HR systems
• Strong written communication for client-facing deliverables

Additional Desired Qualifications

• Proficiency with commercial AI tools
• Familiarity with product/program management principles
• Strong financial and analytical background

Working Conditions

Remote, part-time (20 hrs/wk), flexible scheduling; no client customer system access until clearance outcome is received.