Responsibilities

Essential Functions and Primary Duties

Human Resources Administration

• Serve as the primary point of contact for employee relations and HR matters.
• Support managers with performance concerns, coaching, disciplinary actions, and terminations.
• Maintain employee policies, procedures, and handbook content.
• Ensure compliance with federal, state, and local employment laws, including multi-state requirements.
• Manage personnel records and HR documentation.

Payroll & HRIS Administration

• Process bi-weekly payroll accurately and timely.
• Maintain employee data in HRIS and payroll systems.
• Coordinate payroll changes, employee status updates, and reporting requirements.
• Assist with implementation and optimization of HR technology platforms.

Recruiting & Onboarding

• Coordinate recruiting efforts for office, warehouse, and merchandising personnel.
• Manage onboarding and orientation programs.
• Partner with hiring managers to support workforce planning and staffing needs.
• Ensure completion of all new hire documentation and compliance requirements.

Benefits Administration

• Administer employee benefit programs including health insurance and retirement plans.
• Serve as liaison with external benefits providers.
• Coordinate annual open enrollment activities.
• Assist employees with benefits inquiries and issue resolution.

Performance Management & Employee Development

• Develop and implement job descriptions and performance evaluation processes.
• Establish performance expectations and accountability measures with leadership.
• Support employee development, coaching, retention, and succession initiatives.
• Assist managers with performance improvement opportunities.

Employee Relations & Office Administration

• Provide guidance regarding workplace concerns and employee relations matters.
• Investigate and document employee relations issues as needed.
• Promote employee engagement and a positive workplace culture.
• Support conflict resolution and recommend appropriate actions.
• Coordinate office operations, vendor relationships, employee events, and general administrative functions.

Knowledge, Skills, and Abilities (KSAs)

• Strong knowledge of HR compliance, employment laws, and employee relations practices.
• Ability to advise managers on performance management and workplace issues.
• Excellent communication, organizational, interpersonal, and problem-solving skills.
• High degree of professionalism, discretion, and confidentiality.
• Strong attention to detail and ability to prioritize multiple responsibilities.
• Proficiency with Microsoft Office applications.
• Ability to work independently while collaborating effectively with leadership and employees.

Preferred Qualifications

• Bachelor’s degree in human resources, Human Resource Management, Business Administration, or related field.
• 5+ years of progressive Human Resources experience in a Generalist role.
• Experience processing payroll and administering employee benefits.
• Experience supporting employee relations, performance management, and HR compliance initiatives.
• Experience with Rippling HRIS and Payroll.
• PHR, SHRM-CP, SHRM-SCP, or similar HR certification.
• Experience supporting multi-state employee populations.
• Experience building HR processes and performance management programs.
• Experience in distribution, logistics, warehouse, manufacturing, or family-owned business environments.

Qualifications

Minimum Qualifications Required

• Applicants must be at least 18 years old to be considered for this position.
• Ability to work well in a team environment and collaborate with others.

CBIZ, Inc. (NYSE: CBZ) is a leading professional services advisor to middle-market businesses nationwide. With industry knowledge and expertise in accounting, tax, advisory, benefits, insurance, and technology, CBIZ delivers actionable insights to help clients anticipate what is next and discover new ways to accelerate growth. CBIZ has more than 9,500 team members across 23 major markets coast to coast.

CBIZ strives to be our team members' employer of choice by creating an environment where team members are appreciated, recognized for their contributions, and provided with opportunities to grow, both personally and professionally, throughout their careers.

Together, CBIZ and CBIZ CPAs are ranked as one of the top providers of accounting services in the United States. CBIZ CPAs is an independent CPA firm that provides audit, review and attest services, while CBIZ provides business consulting, tax and financial services. In certain jurisdictions, CBIZ CPAs operates under its previous name, Mayer Hoffman McCann P.C.