GW
ScholarTrip

ScholarTrip

·10 days ago

Customer operations specialist

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Location

remote, FL, United States

Salary

$48k – $58k/yr

Commitment

Full Time

Level

Entry with Degree

Required skills

Customer serviceCommunication skillsComputer skillsTyping skillsBooking managementRecord keepingProblem solvingTravel operations

Job Description

ScholarTrip is hiring a Customer Operations Specialist in Tampa, Florida to support customers and daily travel operations. This is a remote position for Tampa-area candidates. Full-time and part-time schedules are available. Pay: $24–$29/hour. No previous experience is required. Training is provided.

Duties

  • Assist customers by phone and email.
  • Support booking and travel requests.
  • Process itinerary updates and changes.
  • Maintain accurate customer records.
  • Coordinate requests with internal teams.
  • Escalate complex issues when needed.

Qualifications

  • Must reside in the Tampa, FL area.
  • Authorized to work in the United States.
  • High school diploma or equivalent.
  • Strong communication skills.
  • Good computer and typing skills.
  • Ability to work independently from home.

Extra Skills (Optional)

  • Customer service experience.
  • Familiarity with travel platforms.
  • Experience with CRM software.

Benefits

  • Competitive pay of $24–$29/hour.
  • Full-time or part-time schedules.
  • Fully remote work arrangement.
  • Paid training and onboarding.
  • Paid time off for eligible employees.
  • Career development opportunities.

Join ScholarTrip and help deliver reliable travel support to customers from our Tampa-area team.

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